Reliance’s Tricky Alliance with Future Group

Brief Overview

  • In January 2019, Amazon picked up a 49% stake in Kishore Biyani’s Future Group’s – Future Coupons for $194 Million.
  • In August 2020, Future Group’s listed entities including Future Retail, Future Lifestyle and Future Consumer merged into Future Enterprises Limited (FEL). Reliance Retail, a subsidiary of the umbrella Reliance Industries Limited (RIL) group then entered an agreement to buy Future Enterprises. As a part of the deal, Future Retail would sell its supermarket chain Big Bazaar, premium food supply unit Foodhall and fashion and clothes supermart Brand Factory retail as well as wholesale units to Reliance Retail.
  • As for Future Retail, the cause of action arose when Amazon raised concern that Future Group has violated a non-compete clause and a right-of-first-refusal pact. The deal also required Future Group to inform Amazon before entering into any sale agreement with third parties.
  • The outcome of the dispute embroiling Future, Reliance and Amazon is shaping India’s retail landscape, especially in deciding who will have an upper hand in the groceries market expected to be worth around $740 billion a year by 2024.

Consequences

Given that Future Retail failed to stop Amazon from presenting itself to the various government bodies and regulators, the e-commerce giant will be allowed to make its case, mainly on the basis of the arbitration award. However, it is also noteworthy that the anti-trust regulator, Competition Commission of India, approved the sale of Future Group’s wholesale, retail, warehousing and logistics business to Reliance Retail last month.

 FRL Cites Potential Risk-The solvency of over 6,000 SMEs and their employees is at stake. Approximately $408Million of public money in the form of bank loans and debentures issued by FRL and its group companies is also at risk.

● SEBI and India’s stock exchanges could still reject or take more time in approving the deal, which is critical for the survival of Future Retail, whose more than 1,700 outlets were hit hard by the COVID-19 pandemic.

● Future Retail has warned that failure to close the deal could lead to the company’s liquidation and job losses for more than 29,000 employees.

Reliance’s Yet Another Acquisition – This Time its Urban Ladder

URBAN LADDER 

Founded by Ashish Goel and Rajiv Srivatsa in 2012, Urban Ladder sells furniture, decor, and mattresses via an inventory-led model. while it earlier also ran as a marketplace. Urban Ladder offers over 3000 products across 35 categories to more than 90 cities in India, with offline stores in Bengaluru and Delhi-NCR.

Urban Ladder has raised around INR 838.3 Crores from top venture capital funds, such as Sequoia Capital, Elevation Capital, Kalaari Capital, Ratan Tata’s VC fund, and a hedge fund called Steadview Capital since inception. The company closed its Series E round in 2017 but struggled to get funding after that. In November 2019, it managed to raise INR 15 Crores from Elevation Capital, Sequoia Capital, Steadview Capital.

Although some of its existing investors did not participate in the round. The Company had to keep raising funds to fuel their growth to compete with competitors such as Pepperfry and IKEA, who invaded the space in 2011 and 2018, respectively. Urban Ladder also started discussing the possibility of acquisition with players such as Flipkart, Fabindia, Livspace and WakeFit but none of them led to any fruition.

The furniture e-retailer went through a sticky patch throughout 2019. Several cracks started to appear in the firm’s business, including layoffs, and the exit of its co-founder, Rajiv Srivatsa. In October 2019, just months before a devastating pandemic swept the world, Srivatsa said in a press statement that his 8-year journey with Urban Ladder would come to an end. His exit came a day after Kalaari Capital’s Vani Kola resigned from the board of the company.

Urban Ladder was valued at around INR 1,200 Crores in 2018. This dropped to about INR 750 Crores in 2019. Their audited turnover was INR 434 Crores, INR 151.22 Crores and INR 50.61 Crores in FY19, FY18 and FY17, respectively.

Narrowing Down Expenses: Did Layoffs Lay the Path To Profitability?

Many reports surfaced in February’19 that Urban Ladder had laid off about 90 employees to cut back its losses. At that time, it employed 800 people. However, the company spokesperson clarified that 60 employees were laid off as the company was restructuring its business to become leaner and improve its business economics.

However, the employee benefit expenses narrowed down by merely 3% in FY19. The company spent INR 53.66 Crores on employee benefits in FY18, which came down to INR 51.98 Crores in FY19. Therefore, the real impact of these layoffs, which continued till June 2019, was seen majorly in FY20.

One of the biggest expenditures came from the purchase of inventory, which increased 1.79 times reaching INR 207.19 Crores in FY19, as against INR 74.19 Crores in the year before. Further, the depreciation costs were shown at INR 5.21 Crores for FY19, but since it is a non-cash expense, it doesn’t have much relevance for the company’s business.

One of the cut downs came into information technology. Urban Ladder had narrowed down IT expenses to INR 6.78 Crores from INR 8.97 Crores in FY18. The company’s advertising expenses also decreased by 20% reaching INR 37.65 Crores.

RELIANCE ACQUISITION

Reliance Industries’s (RIL) retail arm acquired 96% stake in online furniture retailer, Urban Ladder for over INR 182 Crores.

The deal helped Mukesh Ambani-headed RIL take on players such as Amazon, Walmart-owned Flipkart, Swedish home furnishing major Ikea, and smaller rival Pepperfry in the battle for India’s INR 2 Lakh Crore worth furniture market.

Reliance Retail Ventures (RRVL), a subsidiary of RIL, acquired equity shares of Urban Ladder Home Decor Solutions (Urban Ladder) for a cash consideration of INR 182.12 Crores. This investment represents about 96% holding in the equity share capital of Urban Ladder. RRVL has the option of acquiring the remaining stake. It has proposed to make a further investment of up to INR 75 Crores, which is expected to be completed by December 2023.

What does the deal mean for Reliance Retail?

The deal contributes to Reliance’s plans of building a stronger retail portfolio that supports its e-commerce play. An acquisition of such will enable the RIL group’s digital commerce initiatives and widen the bouquet of consumer products provided by the group while enhancing user engagement and experience across its retail offerings. With its existing portfolio of digital services including telecom, e-payments, online commerce, content streaming, etc. such acquisition will open the gates for vertical integration of services that experts believe would enable Reliance to keep a customer within its ecosystem for everything a user consumes online. The deal also gives Reliance Retail access to a growing online furniture retailer — which has seen its turnover grow by nearly 10 fold in three years to INR 434 Crores for the financial year 2018-19.

What does the deal mean for UrbanLadder?

During FY 19, UrbanLadder reported a profit of INR 49 Crores, the first since its inception in 2012. This was preceded by net losses of INR 118.66 Crores and INR 457.97 Crores in FY18 and FY 17, respectively. The acquisition means that the company can now stop worrying about funding to finance its losses.

How is the online furniture retail market shaped?

The growth in the Indian Online furniture retail was effectively a result of the work put in by two companies — Pepperfry and UrbanLadder.

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Sectoral experts envisaged these companies, along with other smaller ones, to grow further as urbanisation and internet penetration in India increased. However, with the success of the omnichannel model, wherein online platforms established physical stores to tackle the ‘touch and feel’ problem in furniture e-tailing, traditional furniture are changing their approach. Nilkamal and Godrej have started consolidating their position, in terms of gross merchandise value, using the same model. Thus, establishing a scenario where online furniture platforms would look attractive to conventional companies in the furnishings segment as an add-on.

Byju’s on its way to become the World’s Largest Edtech Startup

India’s largest online education startup, Byjus, is set to acquire the medical test prep leader, Aakash Educational Services Ltd (AESL), for $1 Billion in the upcoming months. This acquisition will be one of the largest in the Ed-Tech sector.

Byju’s has been on a fundraising spree since the pandemic driven demand for online education skyrocketed. It is adding over 5 Mn users every month and has an estimated revenue of $1 Mn for FY 21. AESL, backed by the Blackstone group, will pave Byju’s path into the test-prep market. 

This deal would bring about a change in the educational sector as it will unlock a blend of the pros of online and offline models. 

The high-tech and tried and tested platform of Byju’s combined with the skilled faculty of Aakash Institutes will prepare a model of hybrid learning where students would be able to learn through online medium as well as seek offline guidance from its brick and mortar presence, as and when required.

Musk Foundation’s $5 million Donation to Khan Academy

In a video posted by Khan Academy on YouTube, founder Salman Khan thanked Elon Musk for his generous donation of $ 5 million through Musk Foundation. Khan said that he hoped that Elon really felt good about the donation as the amount would help them in accelerating their subject-wise content starting from kids to early college stages and software development.

As the pandemic forced schools into adapting distance learning methods, many students who found it difficult to learn through this medium turned to Khan Academy to understand concepts better.

Khan Academy has 120 million + registered users, and upto 30 million per month users.

Bonus Tip:
Are you a founder chasing funding but unsure how to pinpoint your business’s value or build a standout pitch deck? Relax—FundtQ has your back. Use our free business valuation calculator and customizable pitch deck templates to confidently determine your worth and craft an investor‑ready presentation—all without the overwhelm.

Is banning Chinese Apps in favor of promoting Jio Platforms?

Indian Government has announced on 29th June 2020 to ban 59 Chinese apps as it is believed to be prejudicial to sovereignty and integrity of India, security of state and public order. This move is following Galwan Valley clash between Chinese and Indian armies. 

Additionally, this decision also came after Reliance Industries Limited’s Jio Platforms owned by Mukesh Ambani has raised Rs 1.68 trillion ($22 billion) through a 24.7% stake sale to several stakeholders including Facebook. It is not surprising that one of the banned Chinese apps “TikTok” is the closest rival of Facebook. Will it pave the way for Facebook to launch its long awaited app “Lasso”, short video platform in India.


BANNED CHINESE APPS IN INDIA AND JIO’s PRESENCE IN THE INDUSTRIES  

Overall, this is a strategic move which not only safeguards Indian security by keeping its data safe in its own boundaries but also to make them self-reliant and promote home grown apps. The above graph highlights Jio’s presence in majority of the industries where Chinese Apps have been banned. This surely provides Jio with an easy entry and dominance in the Indian market which is hugely dependent on the Chinese Apps for entertainment and other daily activities. Additionally, with fund raising activity, Jio now has a substantial amount for cash burn to position itself in various industries.

We need to also highlight here that Indian Government’s decision is a welcoming move. Talking about Chinese economy, China has promoted lot of home grown apps by incentivizing them while restricting international apps in order to manage leakage of data. Chinese Government has been very diligent of the type of data and conversations are exchanged between its people. 


INTERNATIONAL APPS BANNED OR RESTRICTED IN CHINA

Some interesting case studies are provided for your read. Most of them are banned and others are restricted in China:

Surprisingly China also banned TikTok in order to have a control on content shared outside of China. LinkedIn is one of the few US social media companies that has broken into the giant and lucrative Chinese market. The site has north of 41 million users in the country.

The ‘Great Firewall’ in China prevents internet users from viewing or posting socially or politically sensitive content. Therefore, leading to banning of the global favorite apps. That is the major reason of India being one of the highly populated countries becoming favorite market for US giants such as Amazon, Facebook, Whatsapp, Netflix and similar companies. This is a wait and watch move for a New-India.


Contribution: Levin Tilak, working as a Consultant at Cretum Advisory. He is pursuing Chartered Accountancy and is a graduate from University of Delhi.

Indian EdTech Sector during COVID Pandemic

Global education market size is worth $6 Trillion. India is positioned distant 3rd after China and the US at $ 215 billion in terms of the market size in education sector.

Indian EdTech industry is estimated to be worth $2 billion in 2021 and is estimated to reach $5 billion by 2024. The Indian EdTech industry is categorized as below: 

Note 1: Estimated for year 2021; Source: Study on online Education by KPMG & Google  

India is moving towards digitization at a rate of 40% with emergence of large startups such as Byju, Unacademy, Vedantu and others, however it still is lagging behind when compared globally and benchmarked against its population. EdTech sector has also attracted large number of renowned investors since past 5 years such as Sequoia Capital, Blume Ventures, Gray Matters, Nexus Ventures, General Atlantic, among others. Indian EdTech startups have raised more than $1.8 Billion from 2014 to 2019; around 14 EdTech companies raised investment amid coronavirus pandemic. K-12 & Exam Prep Segment seen the maximum growth.


KEY GROWTH DRIVERS OF EDTECH INDUSTRY IN INDIA

There have been several factors that are driving the growth of the EdTech industry especially after COVID:

  • Campaigns by MHRD, India like Bharat padhe online, SWAYAM & Digital India will make way for the infrastructure needed by students to study online with the aim to transform India into a digitally empowered society. 
  • PM e-VIDYA: A multimode access to digital/online education with DIKSHA, QR coded energised textbooks for school education, Earmarked channels for education, Extensive use of Radio, community radio and podcasts and Top 100 Universities allowed (automatically) to start online courses
  • Launch of Manodarpan (psychological support), New National Curriculum and Pedagogical Framework for school, early childhood and teachers and National Foundational Literacy and Numeracy Mission
  • SWAYAM PRABHA DTH channels to support and reach those people not having access to the internet. 
  • 200 new textbooks added to e-Paathshaala

Currently, 564 million Indians have access to the internet but its steady growth, especially in semi-urban and rural areas, provides high potential for the proliferation of online education. Google KPMG report estimates nearly 1.2 billion mobile internet users and 1 billion smartphone users in India by 2021

Largest Education Market base: India has 1.5 Million number of schools, 900 Universities and 39,071 Colleges

Over $2 billion is raised in funding in last 5 years in Indian Education sector, while Byju is driving major fundraising activity. Byju has raised more than 60% of the total fundraising in Indian Education sector. 

Source: Secondary Research; MHRD,IBEF, Inc42 

Contribution: Pratyaksh Dang working as an intern at FundTQ. He is a Business Economics graduate from College of Vocational Studies, University of Delhi.

Addressing Total Addressable Market and Target Market

How to calculate Total Addressable Market, Served Available and Target Market? Bottom up approach and Top down approach Helpful in fundraising and building up startup story Relevance of Total Addressable Market and Target Market for investors

Creating a Brand

Creating a Brand – How to Build a Powerful Brand as an Entrepreneur

A brand is more than just a slogan or a design preference of the business. It’s the company’s whole reputation, image, and vibe that accompanies it everywhere. Creating a brand effectively can take your business to new heights of achievement. However, if you don’t build your brand correctly, it might turn off customers and make it very difficult to earn a profit.

For this reason, having a strong marketing plan and an understanding of brand management are crucial. What tools are needed for the branding process, and how does your brand image affect the consumer experience?

In this post, we’ll go over several branding best practices and tactics for aspiring business owners.

One of the most crucial components of any organization, big or little, B2B or retail, is branding. In markets where competition is escalating, having a strong brand strategy offers you a significant advantage. However, what does “branding” actually mean? What impact does it have on a small company like yours?

Your brand is, in essence, what you promise your customer. It distinguishes your offering from that of your rivals and lets them know what to anticipate from your goods and services. Who you are, who you aspire to be, and how other people see you are the foundation of your brand.

Are you the creative outlier in your field? or the trustworthy, seasoned one? Which option high price, high quality, or cheap price, high value is your product? It is impossible to be both and to please everyone at once. A certain amount of who you are should come from who your target audience needs and wants you to be.

Your logo is the cornerstone of your brand. Your brand should be communicated through your website, packaging, and promotional materials, all of which should incorporate your logo.

Brand Strategy & Equity

The how, what, where, when, and to whom you intend to communicate and deliver your brand messaging make up your brand strategy. A component of your brand strategy is where you promote. Your brand strategy includes your methods of distribution as well. Additionally, your verbal and visual communications are components of your brand strategy.

Strong brand equity, or the value added to your company’s goods or services that enables you to charge more for your brand than comparable, unbranded goods fetch, is the result of consistent, deliberate branding. When comparing Coke to a generic beverage, this is best illustrated. Coca-Cola can charge more for its product because of its strong brand equity, and consumers are willing to pay the higher price.

Perceived quality or emotional attachment are common forms of the additional value inherent in brand equity. Lakme, for instance, links its products to actors and models in the hopes that consumers will feel the same way about the product as they do about the actors and models.

Defining Your Brand

Establishing your brand is similar to going on a business self-discovery journey. It can be uncomfortable, challenging, and time-consuming. It requires, at the very least, that you answer the questions below:

  • What is the mission of your company?
  • What qualities and advantages do your goods and services offer?
  • What opinions do current clients and potential clients have of your business?
  • Which attributes do you want people to connect with your business?

Make an investigation. Recognize the wants, needs, and habits of both your present and potential clients. Additionally, don’t base your decisions on what you believe they believe. Understand their opinions.

In essence, your target audience is the subset of consumers most likely to make a purchase from your company. Understanding your target audience’s essential characteristics, such as gender, age, geography, and more, will help you identify it.

Determine the demographics of your potential customers by conducting market research. Your ability to sell to and ultimately meet the needs of your target audience will improve as you get more knowledge about them.

It can be difficult to define your brand and create a brand strategy, so think about using the resources of a Small Business Development Center or a nonprofit small-business advisory organization.

How do you spread the word about your brand once it has been established? Here are a few easy, tried-and-true suggestions:

  • Obtain a fantastic logo. Put it everywhere.
  • Put your brand’s messaging in writing. Which are the main points you wish to make about your brand? Each employee ought to be familiar with the qualities of your brand.
  • Include your brand. Everything about your company, including how you answer the phone, what you or your salespeople wear on calls, your email signature, and more, is part of your branding.
  • Give your business a “voice” that is consistent with your brand. This voice ought to be used in all written correspondence and integrated into all offline and online products’ visual design. Is your brand user-friendly? Engage in dialogue. Is it elegant? Adopt a more formal tone. You get the idea.
  • Create a slogan. Compose a concise, meaningful, and memorable statement that encapsulates your brand.
  • Create brand guidelines and design templates for your marketing collateral. Maintain the same style, feel, and color palette throughout. It’s not necessary to be elegant; simply reliable.
  • Stay loyal to your brand. If you don’t live up to your brand promise, customers will stop doing business with you or recommend you to others.
  • Maintain consistency. I only included this suggestion last since it ties into everything mentioned above and is the most crucial advice I can offer. Your efforts to build a brand will be ineffective if you are unable to accomplish this.

Check out the video

Designing Your Brand’s Style

Having an intriguing yet distinct brand style is crucial because your brand’s visual identity may greatly boost brand recognition. Let’s explore some of the topics mentioned above in more detail.

For instance, the logo for your company should be distinctive, recognizable, and connected to the products or mission of your company. A professional graphic designer can build an amazing logo from scratch, so don’t be scared to hire them. Try to incorporate some aesthetic or stylistic element of what your firm does into the logo.

You have one shot to create a logo that your target audience will remember. If it’s a good one, it will make the growth of your brand much more successful. Your target market and existing customer base can be persuaded to try your business by using a well-designed logo. Plus, it’ll act as excellent branding on product packaging!

In a similar vein, you should carefully consider the color, text fonts, and other stylistic components of your brand. Depending on your sector, a particular color or text type can attract customers to your brand or drive them away. Pink could be a bit too traditionally feminine for your target market, but red or violet might be ideal if you want to create a line of power equipment just for women.

It’s important to think about how the voice of your brand complements the overall aesthetic of your business. For example, if your business is B2B and your target market is other businesses in your sector, you shouldn’t use a lot of catchphrases or be condescending to them.

As an alternative, you ought to speak in highly technical, educational terms that demonstrate your brand’s expertise and authority in its field. Conversely, if you market and sell to the general public, your copy and material should be as clear and basic as possible.

Spreading the Word – Ensuring Brand Continuity

Creating a strong brand identity is only the first step. Next, you must ensure that all of your marketing collateral including that created by outside contractors or freelancers maintains brand coherence.

In light of this, you might want to consider developing a brand style guide. All of the aforementioned details, such as the appearance of your logo, the colors to be used in marketing materials, and the brand voice to be used in copy text, should be broken down in the style guide.

Distribute the style guide to all professionals and marketing experts affiliated with your organization. This incorporates social media messaging and typography, particularly since you’ll frequently interact with your devoted clientele on social media.

Everyone in your organization, including yourself, must always follow the style guide. Why?

Your brand will be easier for customers to remember and more memorable overall if they perceive it as being consistent with you. People are less likely to recall your brand’s name and mission when they need one of your products if it seems disorderly or chaotic. They might even believe that your brand values are shifting or that you are rebranding when in fact you aren’t.

If you execute this well, your brand will become ubiquitous with the services you offer or the items you manufacture.

Conclusion

In the end, developing a brand takes patience, experience, and practice. Continue to refine your brand’s identity and theme as you get more insight into your target market’s needs and preferences. Eventually, you will have the most profitable form of your brand. Wishing you luck!